OUR QUALITY POLICY

We are active as Nihan Refrigeration; Our vision is based on adding value to our customers, business partners and our society. We aim to be a leading company in the field without giving up our core values and to adopt Total Quality Management principles in order to make it sustainable.

In this direction:

1. To determine the changing demands on time based on the needs and expectations of related parties (Internal / External Context)

and Customer Satisfaction, to respond quickly to requests, to deliver and deliver projects on time, to provide quality services and

competitive prices,

2. To pursue high technology in order to make customer satisfaction continuous and to use it effectively,

3. Having a customer-focused approach that our customers can recommend to others,

4. To show all the effort to reach optimum quality, reliability, service and efficiency level,

5. To adopt the understanding that all personnel are responsible for the quality of the personnel, and therefore to place the quality

awareness of all the personnel, to provide training to develop knowledge and skills, to encourage sleeping and creativity,

6. To continuously increase the knowledge, experience and service quality of employees with in-service trainings

organized within the framework of Quality Systems, to use continuous improvement and total quality management knowledge with employees at all levels,

7. To ensure the motivation of the staff,

8. Adopting an environmentally-conscious business model in the philosophy of community-Our quality policy.

In this direction, we are committed to setting our quality targets, making continuous improvements, constantly monitoring our targets and spreading this policy among all our employees.